™Alongside your software
Petriage with viggoVet
Petriage helps owners judge how urgently their pet needs care. viggoVet turns that answer into a booked visit, at the clinic or at home, with records ready.
Key takeaways
- Petriage helps pet owners judge how urgently their pet needs care, with a patented AI teletriage tool and telehealth from the owner's clinic.
- An urgency rating is a decision, not a visit. viggoVet turns it into one: online booking, house calls arranged as a route, and records that arrive with the patient.
- Better-informed owners and better-equipped clinics are two halves of the same outcome.
What is Petriage, and what is it good at?
Petriage offers clinics a set of owner-facing tools: an AI teletriage analysis that rates a pet's symptoms on a four-point scale (Non-threatening, Worrisome, Urgent, Emergency), online consults and a 24/7 nurse helpline, video and messaging with the clinic, express check-in, remote monitoring, and prescription ordering with home delivery. Petriage holds a patent for its AI-driven teletriage tool, and owners reach it through their own clinic.
The idea is simple and valuable. An owner worried at 9pm gets a structured answer about how fast to act, from the practice they already trust, instead of guessing or searching the internet.
What viggoVet adds after the triage
The moment an owner knows they need to be seen, the next step is a booking.
- Online booking: the owner picks a location, an available vet, and a time, and enters the pet's details.
- Records that arrive as a patient: files uploaded at booking are imported by AI as a full patient profile, not left as attachments.
- House calls: AI Remote Booking takes bookings at the owner's address within each vet's radius and arranges the vet's day as a driving route.
- Client chat and reminders to keep the owner informed before and after the visit.
- In the clinic: the Status Board from check-in to check-out, and clinical AI in the surgery (AI Anesthesia Assist, advisory) and the dental suite (AI Dental Chart).
How Petriage and viggoVet divide the work
Petriage | viggoVet, alongside |
|---|---|
Helps the owner judge urgency | Books the visit, at the clinic or at home |
Telehealth and nurse helpline | Imports the owner's records as a patient profile |
Express check-in and remote monitoring | Runs the visit: Status Board, records, procedures |
Together: Petriage helps owners decide; viggoVet gets the pet seen. |
|
FAQ
Is Petriage for owners or for clinics? Both. Owners use it, and they reach it through their own clinic's Petriage offering.
Can owners book house calls through viggoVet? Yes. AI Remote Booking takes bookings at the owner's address, inside each vet's radius, and plans the vet's day as a route.
Do we need to change our practice software? No. viggoVet works alongside what you already run.
Keep Petriage. Turn triage into visits.
: "Petriage" belongs to Petriage. viggoVet is not affiliated with, endorsed by, or sponsored by Petriage. Descriptions reflect publicly available information as of 5 October 2026.
More Consumer that works with viggoVet
Part of the viggoVet platform.
Petriage is one module of viggoVet, the open veterinary platform. The platform completes any practice software with the clinical AI it's missing, hosts the tools other veterinary companies build on it through its marketplace, and can run a whole practice end to end for clinics that choose it. Start with the module that solves today's problem; the platform is there as you grow.