™Alongside your software
Joii Pet Care with viggoVet
Joii resolves most pet concerns by video. When a pet needs to be seen, viggoVet takes the booking, at the clinic or at home, with the records ready.
Key takeaways
- Joii gives UK pet owners 24/7 video consultations with RCVS-registered vets, chat, and a free symptom checker.
- Joii says nearly 70% of the cases its vets see are resolved online. The rest need hands on the patient.
- That is where viggoVet sits: booking the visit, at the clinic or at home, with the pet's records imported and ready.
What is Joii, and what is it good at?
Joii Pet Care, built by Vet-AI, offers video consultations with UK vets around the clock, chat with typical responses in about four minutes, and a free symptom checker covering more than 160 conditions. Owners can share photos and video. Consultations are £28, or free through partner insurers including Animal Friends, ManyPets, Waggel, Purely Pets and Asda Money. Joii says it serves more than 420,000 pet parents.
Resolving most worries without a car journey is a real service to owners, and it keeps clinic appointments for the cases that need them.
What viggoVet adds when a visit is needed
- Online booking with location, vet and time, so the owner books the in-person visit straight away.
- Records imported as a patient: whatever the owner uploads at booking becomes a full patient profile in the clinic's records.
- House calls: AI Remote Booking accepts visits at the owner's address within each vet's radius and arranges the vet's day as a route.
- Client chat and reminders before and after the visit.
- In the clinic: the Status Board, AI Anesthesia Assist (advisory) and AI Dental Chart.
How Joii and viggoVet divide the work
Joii | viggoVet, alongside |
|---|---|
24/7 video vets and chat for owners | The clinic visit when one is needed |
Free symptom checker | Online booking and house calls planned as a route |
Insurer partnerships for free consults | Records, procedures, reminders and follow-up |
Together: Joii answers most worries remotely; viggoVet makes the in-person visit easy. |
|
FAQ
Is viggoVet a video consultation service? No. viggoVet is for the clinic visit and the house call. Joii and viggoVet serve different moments.
Can owners book a home visit through viggoVet? Yes, through AI Remote Booking, inside each vet's service radius.
Do we need to change our practice software? No. viggoVet works alongside what you already run.
When the pet needs to be seen, make it easy.
: "Joii" and "Joii Pet Care" belong to Joii Pet Care. viggoVet is not affiliated with, endorsed by, or sponsored by Joii Pet Care. Descriptions reflect publicly available information as of 5 October 2026.
More Consumer that works with viggoVet
Part of the viggoVet platform.
Joii Pet Care is one module of viggoVet, the open veterinary platform. The platform completes any practice software with the clinical AI it's missing, hosts the tools other veterinary companies build on it through its marketplace, and can run a whole practice end to end for clinics that choose it. Start with the module that solves today's problem; the platform is there as you grow.