In the world of veterinary software, data privacy isn’t a feature—it’s a foundation. At viggoVet, we believe that what happens in your clinic—your medical records, your financials, your workflows—belongs only to you. Not to us. Not to third parties. Not to anyone else.
But most clinics don’t realize that many veterinary PMS platforms don’t see it that way.
Data Use: What They Don’t Tell You
Hidden deep in the Terms & Conditions of some software providers are clauses that allow:
- The use of your clinic’s data to train lab equipment or Generic AI tools (ex: ChatGPT) owned by unrelated vendors
- Sharing your client and patient records with “partners” and “affiliates”—often undefined
- Retaining your data for months or years after cancellation, for “internal business use”
- Permanent ownership claims over anonymized or de-identified versions of your clinical and financial data
This isn’t transparency. It’s a silent risk.
And most clinics never know—because they never read the fine print. Until it’s too late.
Our Philosophy: Privacy by Design
- All your data is encrypted at rest and in transit using enterprise-grade AES-256 encryption
- We do not use your data to train external tools or internal models
- We do not share or sell your data—ever
- You control your data retention preferences, including complete deletion upon cancellation
- Every access is logged, auditable, and visible to you
Your data is a business asset. Not bait.
The Hidden Cost of “Free Features”
Many platforms offer AI tools, lab integrations, or client-facing features—not as benefits, but as data funnels. Behind every “free add-on” is a clause that says:
“By using this feature, you grant us permission to access and store your data…”
These hidden permissions often enable:
- Machine learning training for external corporations
- Monetization of your anonymized client data
- Profiling of your clinical behavior for commercial targeting
Your clinic’s intellectual property becomes someone else’s product roadmap.
Why Data Ownership Matters More Than Ever
According to The Challenger Sale, trust isn’t built on service promises—it’s built on insight. And here’s the truth:
If your practice data isn’t protected, your competitive edge isn’t protected.
- Your pricing models
- Your diagnostic patterns
- Your staffing performance
- Your financial decisions
All of this, if harvested by third-party tools or vendors, can be used to build services that compete with you.
We designed ViggoVet to Be Yours – Not Ours!
We don’t lock you in. We don’t hold your data hostage. We don’t create profit from your blind spots.
When you use viggoVet:
- You retain full legal ownership of every patient record, invoice, lab, and email
- You can export your entire dataset in open format—at any time
- Upon cancellation, we delete your data immediately and permanently, unless you request otherwise
No silent harvesting. No legal traps. No “internal use” loopholes.
Swiss Standards. Global Trust.
We are a global center for digital ethics and privacy.
We comply with:
GDPR (EU)
Swiss Federal Act on Data Protection (FADP)
ISO/IEC 27001 security framework
Our commitment to privacy isn’t a legal requirement. It’s a business principle.
Don’t Hand Over Your Competitive Advantage
Your data is more than just information—it’s your clinic’s DNA.
- Would you let another company track your margins?
- Would you let someone use your patients to test new AI tools?
- Would you let your competitors reverse-engineer your growth model?
If you’re not using viggoVet, you might already be.
viggoVet: Because the only one who should benefit from your clinic’s data—is your clinic.