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Cookie Policy

Manage Cookie Preferences

What is a Cookie?

A cookie is a small text file stored on your browser or device to help us recognize your preferences, enable essential functions, and gather insights on how users interact with our site. Cookies do not contain malicious code and cannot run programs or install viruses.

You can read more about cookies from this resource (external link).

Types of Cookies Used by viggoVet

Cookies can be session-based (expire when you close your browser) or persistent (remain until they expire or are deleted). We use first-party cookies (set by viggo.vet) to provide core functionality and a secure, personalized experience.

We categorize cookies into:

  • Strictly Necessary
  • Functional / Preference
  • Analytics

Below are examples of cookies currently used on our site. We scan and update this list regularly for accuracy.

Strictly Necessary Cookies

These cookies are essential to the core operation of our websites and platforms. Disabling them may impact site functionality.

Cookie NamePurposeValidity
viggo_sidLoad balancing and session continuitySession
viggo_csrCSRF protectionSession
viggo_authUser authentication sessionSession
viggo_pref_dcTrack selected data center regionSession
viggo_zipStore user’s IP-based country for localization1 day
viggo_ui_modeChoose interface version (legacy or modern UI)Session
viggo_tfaTwo-factor authentication session1 month
viggo_remember‘Remember me’ login preference1 month
viggo_iframeControls iframe rendering for UI optimization1 day
viggo_referralPartner referral identification90 days
viggo_acc_verForce new account UI experience1 year
viggo_cookie_optoutLocalStorage object to store your cookie choicePersistent

Third-Party Cookies

Sometimes we embed third-party content (e.g., videos, forms, widgets). These third-party services may set their own cookies, beyond our direct control. Whenever possible, we configure these embeds with the most privacy-focused settings (e.g., limited tracking, privacy-enhanced mode).

Cookie NamePurposeValidityThird Party
PREFStores YouTube playback preferences8 monthsYouTube
YSCTracks video viewsSessionYouTube
VISITOR_INFO1_LIVEMeasures bandwidth for player UI8 monthsYouTube
__cf_bmDistinguish bots from humans1 dayVimeo
vuidUsage analytics2 yearsVimeo
playerSave video playback preferences1 yearVimeo
sc_anonymous_idTrack SoundCloud usage anonymously10 yearsSoundCloud

Managing Your Cookie Preferences

Cookie Settings

You can update your cookie preferences at any time by clicking Manage Cookie Preference in the footer or via the Cookie icon at the lower-left corner of any ViggoVet page (visible in regions including the EU, UK, Brazil, Japan, and California).

Browser Controls

All major browsers let you manage cookie behavior. Keep in mind, disabling cookies may impair functionality and personalization. Below are links to cookie management for popular browsers:


Product-Specific Cookie Usage

Some of our individual products may use additional cookies for session control or analytics within the product interface. For detailed information, please refer to the privacy or cookie policies of specific products.

Products covered: viggoVet, viggoVetAI, and others in the ViggoVet ecosystem.

Disclaimer

We may occasionally update this Cookie Policy to reflect changes in our practices or regulatory requirements. Please revisit this page regularly to stay informed.

For questions about cookie usage, contact: support@viggo.vet

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